With a strong network of dealerships across the UK, the national Mazda Dealer League assesses businesses on a number of merits including overall dealership performance, customer loyalty and customer satisfaction levels for both sales and service across the year. The latest league has seen Beechwood Mazda Derby come out on top having excelled throughout the year to achieve first place overall in the Mazda Dealer League.
Located in central Derby, Beechwood has been a family owned and run business since 1986, with the company becoming a Mazda franchise in September 2013. Commenting on the Beechwood’s success, Beechwood Mazda, Managing Director, Rob Wood, said: “we feel incredibly proud to have won the Mazda UK Dealer of the Year award and I would like to thank and dedicate this award to the phenomenal staff we have here at Beechwood. We were very lucky to be have been chosen as the Mazda franchise for Derby in 2013 and the continued support from Mazda UK is fantastic”.
Adding, “our aim is to continue to build on this success by offering outstanding service to our customers and maintaining the passion, drive and enthusiasm for Mazda found throughout our business. However, most importantly of all, I’d like to thank our loyal customers, many of whom have become friends, as they are instrumental in the success of Beechwood Mazda”.
With an ethos of putting the customer first and always going the extra mile to make this happen, Beechwood Mazda has won several Motor Trader Awards including 2020 Most Improved Dealer in the UK, while in the industry magazine’s 2021 awards Beechwood came 2nd in the UK Best Customer Service category. With 35 team members and an impressive average length of service of over 12 years, Beechwood even has some staff that have been with the company since its founding in 1986.
“We strive to give the best customer care we possibly can to ensure every customer feels that the experience exceeded their expectations regardless of whether they are buying a £1 part or a £35,000 car” commented, Rob Wood.
Commenting on the Mazda Dealer League 2021/2022, Peter Allibon, Sales Director at Mazda UK, said: “Congratulations to the team at Beechwood Mazda for finishing as our number one Mazda dealer in the network; it’s a fantastic achievement and a testament to how delivering a great customer experience is at the heart of everything they do, plus Beechwood Mazda’s industry awards from titles like Motor Trader also speaks for itself.”
Adding, “Our dedicated dealer network plays an instrumental role in the achievements of the brand in the UK. I can’t thank the network enough, particularly our top performing dealers such as Beechwood Mazda for their continued hard work, commitment and passion for Mazda.”